![]() ![]() I reached out to ******* in February to correct this issue. Problem is, they were still sending the inner cannula compatable with the previous Trach. We started receiving a NEW Trach, since the last was no longer available. The Trach has an inner cannula that is compatable with the Trach. Im tired of landauers ** I've kept quiet for many years I'm done keeping quiet. I know i wont be recommending this company and going forward i will tell all my doctors and friends find anyother company. As a social worker they have no empathy or sympathy towards the patients. Honestly i wish they could just shut this company down, fire everyone to rehire competent people or make every employee go through sensitivity and inclusion seminars to learn how to speak to people. They purposely waited till i owned the machine to say **** and said in such a nasty attitude that the machine is mines and deal with ********. She had nothing to say and tried to act as if it was my responsibility to find out if i had a **** or not pure nonsense. ![]() Why did i get a **** now if it was since January and why didn't anyone call from the company to inform of me anything months ago. The supervisor tells me the the payment put on hold is only good for the time i called which makes no sense. Now mind you i called yesterday and was told i would not be billed pending the manufacturers investigation due to having 2 recalled machines. This supervisor was ignored anythimg i said refused to give me my money back. She had nerve to tell me i should have notified them of the recall which is obsurd because they have nothing in writing stating in the event of a recall and you don't own the machine yet notify them.Nor when my docs office contacted them for me to get another machine did they say anything. The customer rep ******* help so iasked for a supervisor and got one with a nasty ignorant attitude. i called telling them about the machine with the **** and me being sick. I have a CPAP from them that has been recalled they did not inform me the patient which is fine but i have not used the machine in almost a year and they sent me a **** from January, which is 2 days ago. MINIMAL ASSEMBLY NEEDED: Unlike competitor products that come with hard-to-follow instructions and many small pieces, our bed side rails for elderly adults come partly pre-assembled and require no tools! Simply connect the top and bottom parts with the pushpins and secure it to the bed! Love it or 30-day money-back guarantee via our unmatched 24/7 customer service.This company has to be the absolute worse in all my years of dealing with this ompany, I have never ever been unhappy with them.For optimal safety, it includes an additional adjustable anchor strap to secure the under mattress rail to the bed frame. FITS ANY BED: Our bed rails for seniors fit sizes twin to king and can be installed on both sides.A glow in the dark band is also included! The band radiates at night after it’s been energized throughout the day via natural/house lights. ![]() SLIP-RESISTANT HANDLE: Lunderg bed assist rails for seniors feature an ergonomic non-slip handle with soft foam padding to increase safety and comfort. ![]() Motion sensor light auto-activates on movement – making night-time bathroom trips safer. It connects magnetically to our patented light-bar for knock-proof stability. SAFETY LIGHT: Lunderg Bed Grab Rail features a powerful safety light made to prevent dangerous falls.VERY STURDY: Our bed side rails for elderly adults are built for superior support with three horizontal stabilizing bars, guaranteeing maximum security for seniors, back surgery patients, or anyone with physical limitations getting in and out of bed unassisted. ![]()
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